Terms and Conditions

1.1 The Platform is operated by Sparq Technologies LLC FZ, a company incorporated in Meydan Free Zone, Dubai, United Arab Emirates, with registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE (“Sparq”, “we”, “us” or “our”).

1.2 These Terms form an agreement between Sparq and the organization registering for a Partner account (“Partner”, “you” or “your”). The individual accepting these Terms confirms that they have authority to bind the Partner. The Partner is responsible for its authorized account users.

1.3 Acceptance requires an affirmative electronic action through an unticked box. These Terms take effect when accepted. Sparq will retain appropriate records of the applicable version and acceptance. The Privacy Policy explains the handling of personal data separately.

1.4 Completing registration creates a Partner account but does not itself activate a paid Subscription or provide access to paid features. Following registration, you may select and activate an available Subscription or eligible free trial in accordance with sections 7 and 8. Applicable fees, trial conditions, usage limits and payment information will be displayed before you confirm your selection. Mandatory rights and obligations under Applicable Law are preserved.

2.1 Sparq operates an online platform through which eligible young people (Members) may discover and apply for internship, work-experience, training and similar Opportunities offered by Partners. The Platform may support listing creation, Applications, algorithm-assisted matching, candidate review and Application-status updates.

2.2 Sparq provides Platform access and related subscription functionality. The Partner independently creates Opportunities, reviews Applications, selects candidates, makes offers and enters into any Placement arrangements directly with Members. Sparq is not a party to any Placement and does not act as an employer, sponsor, recruitment principal, workplace supervisor or training provider.

2.3 Subject to its independent obligations under Applicable Law, Sparq does not undertake to administer Placements, verify each Opportunity or candidate, provide employment advice or supervise a Member’s work. Platform recommendations, scores, introductions and status notifications do not constitute Sparq approval, verification or a guarantee of suitability.

2.4 The Platform does not provide unrestricted direct messaging between Members and Partners. Sparq may introduce or modify features in accordance with section 16.

3.1 You must be a legally established organization and use the Platform only for lawful business purposes and genuine Opportunities. You must provide accurate legal identity, business, contact, representative and payment information, and keep it current.

3.2 Each representative must have authority to act for the Partner. You must manage access by your authorized users, protect login credentials, comply with the seat allowance in your Subscription and promptly report suspected account compromise to support@sparq.ae. You are responsible for their use of the account, except to the extent caused by Sparq’s breach.

3.3 We may reasonably request evidence of incorporation, trade licence, identity or authority and may restrict activation or access if information is incomplete or unreliable. Any checks we perform do not transfer responsibility for your business, Opportunities or Placements to Sparq.

3.4 You must not share accounts beyond authorized seats, circumvent usage limits, scrape Member information, interfere with security, impersonate others or use the Platform unlawfully.

4.1 You must present each Opportunity accurately and clearly, including relevant details of its duties, location, duration, hours, eligibility, remuneration or unpaid status, expenses, supervision and other material conditions. Where applicable, you must disclose visa, residency, permit and other lawful prerequisites.

4.2 You must not publish misleading, discriminatory, exploitative, unsafe or unlawful Opportunities. You must promptly correct or remove inaccurate or filled listings and must not make false statements about pay, training, status, qualifications or likely outcomes.

4.3 You must review Applications fairly and lawfully, keep interview, offer, rejection and Placement statuses accurate and update the Platform promptly. Sparq may relay your status updates to Members, but does not independently validate each status.

4.4 Sparq may moderate, reject, suspend or remove listings where reasonably necessary for security, safeguarding, suspected misconduct, breach of these Terms or Applicable Law. Where appropriate and reasonably practicable, Sparq will provide notice and an opportunity to address the issue, unless immediate action is justified by safety, security or legal concerns.

5.1 You are responsible for ensuring each Opportunity and Placement complies with Applicable Law, including applicable employment, training, education, recruitment, immigration, work-permit, wage and wage payment requirements (including the UAE Wage Protection System, where applicable), tax, insurance, equality, health and safety and child-protection requirements.

5.2 Before a Member begins a Placement, you must secure all required approvals, permits, agreements, insurance and supervision, and confirm the lawful treatment of any wages, expenses, benefits, hours and working conditions. An unpaid label does not itself make an arrangement lawful.

5.3 For a Member aged 16 or 17, you must ensure that the proposed Placement is lawful for that age, obtain any separate parent or guardian approvals and official permits required for the particular Placement, and comply with applicable restrictions on working hours, activities, medical fitness, supervision and safeguarding. A parent or guardian’s consent to Platform use does not authorize a particular Placement.

5.4 You must not require unlawful fees or deposits from Members, unlawfully retain identity documents or use the Platform to circumvent legal protections. You must maintain a suitable reporting and response process for workplace and safeguarding concerns.

5.5 You must give Members accurate information enabling them and (where applicable) their parent or guardian to assess the Opportunity. You must not represent that Sparq has approved or legally cleared any Placement.

6.1 When a Member submits an Application, relevant profile and Application information may be available to your authorized account administrators and personnel assessing Members. You must restrict access to those with a legitimate need and protect Member information, including information relating to Members under 18.

6.2 You may use Member information only to assess the relevant Application, communicate lawfully about the Opportunity and administer a lawful Placement. You must not sell it, scrape it, add it to unrelated databases, use it for unrelated marketing, train unrelated AI models on it or disclose it to unauthorized persons. Any further use must comply with Applicable Law, including any applicable requirements concerning lawful processing, transparency and consent.

6.3 You are independently responsible for your own assessment and subsequent processing of Member personal data. You must comply with Applicable Law, including requirements for transparency, access controls, security, retention, international transfers, incident response and individual rights. You must promptly notify Sparq at support@sparq.ae of any actual or suspected compromise involving Member information obtained through the Platform and cooperate reasonably with Sparq on incidents and rights requests, without delaying any legally required notifications.

6.4 You must make selection decisions independently and lawfully. You must not rely solely on matching scores or automated suggestions where doing so would be unlawful or inappropriate. You must not discriminate unlawfully or misrepresent Member outcomes.

6.5 Each party must protect the other party’s non-public commercial, technical and security information using reasonable care and may disclose it only to personnel and advisers who need to know and are bound by appropriate confidentiality obligations, or where legally required. This does not restrict information already public without breach, independently developed or lawfully received without a duty of confidence. These obligations survive termination for as long as the information remains confidential.

7.1 Subscriptions are annual, payable in advance in AED, and subject to the following plan allowances:

• Core: AED 1,499/year: 1 job publication; 1 Placement; 2 authorized seats; no featured jobs.
• Impact: AED 3,499/year: 5 job publications; 5 Placements; 3 authorized seats; 3 featured jobs.
• Enterprise: AED 9,999/year: 20 job publications and 20 Placements; 5 authorized seats; 10 featured jobs.

7.2 Each job publication and each recorded confirmed hire or Placement counts against the applicable allowance, subject to the plan rules disclosed before purchase. You must record statuses accurately and must not circumvent limits by deleting, relabeling or duplicating records. Whether drafts, republications or edited listings consume an allowance must be reflected accurately in the purchase information and live Platform.

7.3 Unused allowances do not carry forward or have a cash value. Existing published jobs and recorded Placements may count towards the allowance following a plan change. Before confirming a plan change, Sparq will disclose the applicable limits, allowance reset dates and consequences of the change.

7.4 Sparq may apply reasonable security, anti-abuse and technical controls. It will not materially reduce paid entitlements during a current paid period without the notice, remedies or agreement required by Applicable Law.

8.1 An eligible new Partner account may receive one seven-day free trial. Before activation, we will show the selected plan, trial period, payment authorization and annual charge payable if the trial converts to a Subscription. You may stop the trial from automatically converting by cancelling before it expires, unless the early-charge event in section 8.2 has already occurred.

8.2 If you do not cancel before the trial ends, the selected annual Subscription begins and its fee is charged to your authorized payment method. If you record a confirmed hire or Placement during the trial, the trial ends immediately and the annual fee becomes payable. We will explain this charge before you confirm the hire or Placement.

8.3 Subscriptions renew automatically for successive 12-month periods unless you disable automatic renewal before the next charge. We will display the amount, billing interval, renewal terms, cancellation method and refund conditions before payment, and issue payment documentation and material notices required by Applicable Law.

8.4 Fees are stated in AED. VAT and other taxes will be charged or included, as applicable, and disclosed as required by law. A third-party payment provider may process payments securely. You authorize charges to the payment method you provide for the agreed trial conversion, initial Subscription and renewals.

8.5 If Sparq has agreed a preferential renewal price, that price will apply for the agreed period. A plan change may affect that pricing. Sparq will give advance notice of future price changes and obtain agreement or provide any remedy required by Applicable Law.

9.1 You may request an upgrade or downgrade through the Platform. Before confirmation, we will show the new price, any credit for unused Subscription value, any amount to be charged or refunded, the effective date and the new renewal date.

9.2 Where the Platform offers an immediate plan change, the confirmation screen will specify the start of the new annual billing period, any credit for unused paid Subscription value and any additional charge or refund. The displayed calculation, once accepted, governs subject to correction of error and Applicable Law.

9.3 A plan change may end eligibility for a previously agreed price. Existing publications and recorded Placements may count against the new allowances. Any allowance reset date that differs from the new annual billing date must be clearly disclosed before the change is confirmed.

9.4 Where existing usage exceeds a lower plan’s allowance, existing published content need not automatically be removed, but you may not create additional usage above the new plan’s limits.

10.1 You may disable automatic renewal through your account settings before the next renewal payment. Unless a refund or other legal remedy applies, paid access continues until the end of the period already paid for. Where an eligible refund is approved, paid access will end upon approval, unless Applicable Law requires otherwise.

10.2 In addition to mandatory legal rights, Sparq offers a refund of the most recent Subscription payment if you request cancellation within 14 days after the first paid Subscription begins or within 30 days after a renewal payment, provided no more than five jobs have been created in the relevant account, including drafts. This is a full refund of the applicable payment, subject to the stated criteria and mandatory rights under Applicable Law.

10.3 For a trial converting to a paid Subscription, the initial 14-day refund window runs from the date of the first successful paid charge. We will apply the published criteria consistently and will not impose undisclosed usage conditions.

10.4 You may request cancellation or a refund through the account process or at support@sparq.ae. Refund eligibility does not depend on which supported cancellation method you use. We will explain any refusal and arrange refunds due promptly to the original payment method where practicable. If a refund transfer fails, we will take reasonable steps to arrange an alternative lawful payment method.

10.5 These additional contractual refund terms do not limit any statutory right to a refund, remedy, cancellation or compensation under Applicable Law.

11.1 Paid features will not activate until an initial payment has been successfully authorized and processed, except for any expressly available trial features.

11.2 If a renewal payment fails, our payment provider may retry the authorized payment method and we may request updated details. You have seven days to pay, during which paid features may remain accessible at Sparq’s discretion. Continued access during this grace period does not waive the unpaid charge.

11.3 If payment remains outstanding after the grace period, Sparq may restrict or suspend paid features. We will restore paid access after successful payment if the account otherwise remains eligible and in good standing.

11.4 We will provide payment confirmations and material notices as required by Applicable Law. Any outstanding fees properly payable under these Terms remain due.

12.1 You retain the intellectual property rights you hold in your Partner Content. You warrant that you have all rights, permissions and licences necessary to provide that content and authorize its use under these Terms, without infringing third-party rights.

12.2 You grant Sparq a non-exclusive, worldwide, royalty-free licence to host, reproduce, adapt for technical formatting, transmit and display Partner Content as reasonably necessary to operate the Platform, promote the relevant Opportunities, process Applications and maintain lawful records. The licence ends when those purposes cease, subject to lawful retention. You must not include third-party or Member personal data in Partner Content unless authorized and lawful.

12.3 Sparq and its licensors retain ownership of the Platform, software, branding, models, analytics and other proprietary materials. During a valid Subscription and subject to these Terms, Sparq grants the Partner a limited, non-transferable, revocable right to use the relevant Platform features internally for their intended purpose.

12.4 You must not reverse engineer, resell, sublicense, scrape, copy substantial Platform content or otherwise misuse Sparq’s intellectual property. Personal data processing remains governed by Applicable Law and the Privacy Policy, not by the content licence.

13.1 The Platform may offer AI-assisted matching, recommendations, programme-building tools, scores and generated suggestions, including tools that assist with developing Opportunity descriptions, structuring internship or training programmes, assessing relevant skills and experience, identifying potentially suitable Members and generating related content or recommendations (“AI Tools”). The AI Tools may process information provided by you or Members and generate outputs based on that information and other relevant Platform data. Results may be incomplete, inaccurate or affected by limitations or bias. They are decision-support tools and do not establish legal eligibility, competence, suitability or the availability of a Placement.

13.2 You must independently assess all AI-generated information and verify its accuracy, relevance and appropriateness before relying on or using it. You remain responsible for reviewing and approving any AI-generated Opportunity descriptions, programme materials, assessments, recommendations or communications, and for making lawful selection and Placement decisions. You must not rely solely on AI-generated outputs to make decisions that materially affect Members, including decisions concerning eligibility, selection or rejection, without appropriate human review and compliance with Applicable Law. You must not input unnecessary sensitive personal information or use generated content in a manner that breaches Applicable Law.

13.3 Sparq may use specialist service providers to operate Platform functions, including AI Tools, subject to its obligations under Applicable Law. The Privacy Policy explains relevant processing. Acceptance of these Terms is not consent to unrelated training of AI models on identifiable Member data. You must ensure that information submitted to AI Tools is accurate to the extent reasonably practicable, that you have the necessary rights and permissions to submit and use it, and that you do not use the AI Tools to generate unlawful, discriminatory, misleading or otherwise inappropriate content. You must not attempt to circumvent safeguards or use AI-generated outputs in a way that infringes third-party rights.

13.4 Use of the AI Tools and other Platform features is subject to reasonable fair usage limits designed to maintain service availability, performance, security and appropriate use. You must not use automated means, excessive requests or other practices that materially interfere with the Platform or other users. Sparq may apply reasonable technical limits or temporarily restrict excessive or abusive use, acting proportionately and, where reasonably practicable, providing prior notice. Fair usage controls will not be used to materially reduce the job publication, Placement or other paid allowances expressly included in your Subscription, except as permitted by these Terms and Applicable Law.

13.5 AI Tools and other Platform features may be developed, modified or updated over time. Sparq may reasonably update Platform functionality in accordance with section 16, subject to existing paid entitlements. Feedback and reviews, if introduced as Platform features, will be subject to any applicable Platform rules.

14.1 You must maintain appropriate supervision, safe working conditions, safeguarding arrangements and complaint procedures for every Placement. You must respond promptly to reports of exploitation, harassment, discrimination, fraud, unsafe conduct or harm involving a Member.

14.2 You must promptly notify Sparq at support@sparq.ae of serious concerns relating to an Opportunity, Platform account or Member safety, and cooperate reasonably with Sparq’s investigation and any lawful regulatory request. You must also make reports to competent authorities where required by Applicable Law. Reporting to Sparq does not discharge that obligation.

14.3 Sparq may restrict listings or accounts, preserve relevant evidence and make referrals where appropriate or legally required. Sparq does not assume the Partner’s duties to supervise Placements or comply with employment and safeguarding laws.

15.1 Each party is responsible for its own acts and omissions and statutory obligations. The Partner is responsible for its Opportunities, selection decisions, Placement arrangements, workplace conditions, permits and the acts of its representatives and personnel. Sparq remains responsible for its own obligations under Applicable Law.

15.2 To the fullest extent permitted by Applicable Law, Sparq does not guarantee Applications, interviews, hires, suitability, commercial returns, uninterrupted access or error-free AI results. Sparq is not responsible for loss caused solely by a Partner’s independent Placement arrangements or conduct, without excluding any liability attributable to Sparq itself.

15.3 To the fullest extent permitted by Applicable Law, Sparq excludes liability for indirect or consequential losses and for loss of profits, revenue, business, goodwill or anticipated savings, whether direct or indirect. Subject to section 15.4, Sparq’s total aggregate liability to the Partner arising out of or in connection with the Platform or these Terms, whether in contract, tort (including negligence) or otherwise, will not exceed the Subscription fees actually paid by the Partner to Sparq during the 12 months immediately preceding the event giving rise to the claim. This cap applies only to Sparq’s liability, not to amounts owed or indemnities given by the Partner.

15.4 Nothing in these Terms excludes or limits fraud, wilful misconduct, liability that cannot lawfully be excluded or limited, or either party’s independent obligations under Applicable Law. Any exclusion or limitation of liability applies only to the extent enforceable under Applicable Law. Nothing restricts the powers of a regulator or mandatory rights of third parties.

15.5 To the extent permitted by Applicable Law, the Partner will indemnify and hold harmless Sparq against all losses, liabilities, damages, claims, regulatory fines and penalties (to the extent legally recoverable), and reasonable legal and other costs and expenses, including reasonable investigation, remediation and defence costs, arising from or in connection with:

• (a) any actual or alleged infringement of third-party intellectual property rights by Partner Content;
• (b) unlawful, inaccurate or materially misleading Opportunities;
• (c) any breach of the Partner’s data protection or confidentiality obligations;
• (d) unlawful Placement arrangements, workplace misconduct or safeguarding failures;
• (e) any failure to obtain required consents, licences, permits or approvals; or
• (f) any other breach by the Partner of Applicable Law in connection with its use of the Platform, Opportunities, Applications or Placements.

This indemnity includes, to the extent permitted by Applicable Law, losses and costs arising from third-party claims, regulatory investigations, enforcement proceedings and corrective or remedial measures relating to the matters described above, whether or not a formal claim or proceeding has been commenced.

15.6 In relation to the indemnity under section 15.5, Sparq will notify the Partner of any claim or regulatory investigation or enforcement action within a reasonable period after becoming aware of it, provided that any delay will not relieve the Partner of its obligations except to the extent materially prejudiced. Sparq may control the defence and settlement of any claim, acting reasonably and keeping the Partner appropriately informed. The Partner will provide reasonable cooperation at its own expense. The indemnity will be reduced to the extent that the relevant loss is caused by Sparq’s own breach, negligence or unlawful conduct.

16.1 Sparq may suspend or restrict access where reasonably necessary for non-payment, material breach, fraud, security, safeguarding, unlawful conduct or a legal requirement. We will provide notice and an opportunity to remedy where appropriate and reasonably practicable.

16.2 Sparq may terminate for a material breach not remedied within a reasonable period after notice, where the breach is capable of remedy and notice is appropriate, or immediately where required for serious misconduct or legal compliance. The Partner may stop future renewal under section 10. Prepaid fees and refunds are dealt with under section 10 and Applicable Law.

16.3 We may change these Terms on reasonable notice. Material adverse changes affecting an existing paid Subscription will be handled in accordance with Applicable Law, including any required agreement, notice or remedy. Non-material or legally required changes may take effect on the stated date.

16.4 On termination, access ends, subject to any agreed transition and mandatory rights. Accrued payment obligations, confidentiality, lawful record-keeping, intellectual property protections, liability and indemnity provisions, and dispute-resolution terms survive to the extent their nature requires.

16.5 These Terms and any related non-contractual dispute are governed by the federal laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai. Subject to mandatory jurisdiction and other requirements of Applicable Law, the competent courts of Dubai have exclusive jurisdiction. Complaints and notices may be sent to support@sparq.ae.

16.6 If any provision is invalid or unenforceable, the remainder remains effective to the extent permitted by law. Failure to enforce a right is not a waiver. Neither party may transfer this agreement without the other’s consent, except that Sparq may transfer it in connection with a bona fide reorganization or business transfer where lawful and without materially prejudicing the Partner.

Applicable Law: means all laws, regulations and binding requirements applicable to the relevant party, activity or transaction, including applicable UAE federal laws, laws of the Emirate of Dubai and Meydan Free Zone requirements, together with mandatory consumer protection, data protection, child protection, employment and other legal requirements.

Application: means a request for consideration for an Opportunity submitted by a Member through the Platform and recorded by the Platform.

Member: means an eligible individual who registers for an account on the Platform, whether or not their paid Member Subscription has yet been activated. A Member aged 16 or 17 requires acceptance of the Member Terms by their parent or guardian.

Opportunity: means an internship, work-experience, training or similar opportunity advertised or made available by a Partner through the Platform.

Partner: means an organization registered on the Platform that advertises or offers Opportunities and independently considers Members for a possible Placement.

Partner Content: your listings, logos, descriptions and other material supplied to the Platform.

Placement: means an internship, training, work-experience or other engagement independently agreed between a Member and a Partner, including an engagement recorded as hired or placed in the Platform.

Platform: means the Sparq-operated website, online account environment and related digital services through which Members discover Opportunities, submit Applications and access the Member Subscription, and through which Partners publish Opportunities and administer their Subscriptions.

Subscription: means the Partner’s selected annual paid plan, including its disclosed price, features and allowances. A free trial may precede a paid Subscription as described in section 8.

Terms: means these Partner Terms and Conditions, as amended in accordance with section 16.

1.1 The Platform is operated by Sparq Technologies LLC FZ, a company incorporated in Meydan Free Zone, Dubai, United Arab Emirates, with registered office at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, UAE (“Sparq”, “we”, “us” or “our”).

1.2 These Terms govern your registration, account, Member Subscription and use of the Platform. The individual who registers is a Member (“you” or “your”). Completing registration creates a Member account but does not activate a Member Subscription or provide access to paid features, which require a separate subscription purchase and successful payment. If you are 16 or 17, your parent or guardian must accept these Terms on your behalf in accordance with section 4.

1.3 By selecting the relevant acceptance box and completing the registration process, an adult Member confirms acceptance of these Terms. For a Member aged 16 or 17, acceptance and registration are subject to the additional requirements in section 4.

1.4 The Privacy Policy explains how personal data is handled and is made available separately. Subscription information is displayed before you confirm payment.

1.5 These Terms take effect when accepted electronically. We will retain an appropriate record of the acceptance and the applicable version. Your mandatory legal rights are not affected by these Terms.

2.1 Sparq operates an online platform that helps eligible young people discover and apply for internship, work-experience, training and similar Opportunities offered by Partners. You can create a profile, explore Opportunities, submit Applications and receive matching information and Application-status updates.

2.2 The Platform may provide algorithm-assisted matching scores, recommendations, automated messages and other tools to help Members explore Opportunities. These are aids to decision-making, not assurances of suitability, interviews, offers or Placements.

2.3 Sparq provides the Platform and its related subscription functionality. Partners independently advertise Opportunities, assess Applications, select candidates and decide whether to offer a Placement. Any Placement and its terms are agreed directly between the Member and the Partner. Sparq is not a party to that arrangement and does not act as the Member’s employer, sponsor, workplace supervisor or training provider.

2.4 Subject to its obligations under Applicable Law, Sparq does not arrange or administer Placements, including their pay, hours, workplace conditions, insurance, supervision, training or permits. The Partner and Member have the responsibilities described in section 6.

2.5 Publication of an Opportunity does not constitute Sparq’s endorsement or verification of the Partner, Opportunity or proposed terms. Sparq may undertake checks but does not guarantee that all information provided by Partners is accurate or complete. This does not affect any verification obligations imposed on Sparq by Applicable Law.

3.1 You must be aged 16 or above when you register. Anyone under 16 may not register. Eligibility for any subsequent renewal remains subject to the Platform’s then-current eligibility rules, which we will disclose before renewal. We may require reliable, proportionate age verification and restrict registration or features until checks are complete. You must meet any eligibility requirements for each Opportunity. Registration does not establish that you may legally undertake a particular Placement.

3.2 Every applicant must provide their correct date of birth at the beginning of registration. Members aged 18 or over may accept these Terms and complete the Member Subscription process themselves. Applicants aged 16 or 17 must first provide the details required to invite their parent or guardian to complete the separate approval process described in section 4.

3.3 You must provide accurate, complete and current identity, educational, experience, residency and profile information. You must not misrepresent your age, qualifications, eligibility or circumstances, or attempt to bypass age or consent checks. You must promptly correct material inaccuracies.

3.4 We may request proportionate evidence of identity, age, eligibility or guardian authority, using privacy-conscious verification methods. We may delay activation, restrict or suspend an account where information is inaccurate, verification is incomplete or we reasonably suspect misuse. We will handle verification information in accordance with the Privacy Policy and Applicable Law.

4.1 If you are 16 or 17, your parent or guardian must complete Sparq’s parent/guardian approval process before your Member Subscription is activated and before you may submit Applications. We may request information reasonably necessary to verify their identity and authority, including identity documentation where appropriate and lawfully collected. We will explain the verification requirements and handle the information in accordance with the Privacy Policy and Applicable Law.

4.2 Your parent or guardian must accept these Terms on your behalf and authorise the subscription payment. You must separately acknowledge the Platform’s age-appropriate rules and complete your profile. Sparq may withhold activation until all required steps have been completed.

4.3 Parent/guardian approval to use the Platform does not itself authorise any particular Placement. Depending on the nature and location of the Placement, additional legal requirements and safeguards may apply, including separate parent/guardian or educational institution approvals, work permits or other authorisations, restrictions on working hours or permitted activities, medical or fitness requirements, and appropriate supervision, health and safety and safeguarding arrangements. Before accepting or commencing a Placement, you and your parent or guardian must check the proposed arrangements with the Partner. Sparq will not represent that parent/guardian consent alone satisfies any legal requirement applicable to a Placement.

4.4 Your parent or guardian must provide appropriate oversight of your use of the Platform and proposed Opportunities, including reviewing relevant Platform communications and discussing any offer or concern. We may provide age-appropriate safety information, reporting options and parent/guardian controls where required by Applicable Law. Sparq may contact your parent or guardian about consent, safety, account matters or an Opportunity where appropriate or legally required.

4.5 You or your parent or guardian may report safety concerns using the reporting process in section 12.3. If we reasonably identify a safeguarding concern, doubt parent/guardian authority or receive withdrawal of required consent, we may pause Applications, restrict features or suspend the account while reviewing the matter. If required parent/guardian consent is withdrawn and cannot lawfully be replaced, we may end the minor Member’s access. Any prepaid fees or refund rights will be dealt with under sections 8 and 13 and Applicable Law.

4.6 We will implement age-appropriate privacy settings, safety controls, reporting mechanisms and any other safeguards required by Applicable Law. We may restrict content, interactions, visibility or account functions for Members under 18. Available parent/guardian controls and age-verification arrangements will be explained during registration or through the Platform.

5.1 You may maintain one personal Member account. You must keep your login credentials secure, must not share or transfer your account, and must notify Sparq promptly at support@sparq.ae if you suspect unauthorised access, lost credentials or other account compromise.

5.2 Sparq will use the contact details associated with your account to send necessary service, billing, security and Application-status messages. Service providers may help deliver these messages. Marketing communications are handled in accordance with Applicable Law and the Privacy Policy.

5.3 You may use the Platform only to explore and apply for genuine Opportunities. You must not impersonate others, provide unlawful or misleading content, harass or discriminate against others, misuse personal data, scrape or access the Platform through unauthorised means, interfere with security, circumvent access controls or otherwise use the Platform unlawfully.

5.4 You must not disclose another person’s personal information without authority or upload content that infringes another person’s rights. You are responsible for activity conducted through your account, except to the extent caused by Sparq’s own breach or other matters for which Sparq is legally responsible.

5.5 You must use any AI-assisted tools and other Platform features reasonably and must not make excessive automated requests or otherwise use the Platform in a way that materially interferes with its operation or other users. Sparq may apply reasonable and proportionate technical or fair usage limits to prevent misuse, without materially reducing the benefits included in your Member Subscription except as permitted by these Member Terms and Applicable Law.

6.1 You are responsible for assessing whether an Opportunity is suitable before submitting an Application or accepting a Placement. This includes considering the duties, location, working hours, remuneration or expenses, safety, supervision, eligibility requirements and any permits or approvals. A parent or guardian must provide appropriate oversight where the Member is under 18.

6.2 Partners are independently responsible for their Opportunities, selection decisions and Placements, including any applicable contractual, payment, employment, immigration, workplace safety, supervision, safeguarding, insurance and other legal obligations.

6.3 You must not begin a Placement until necessary arrangements and permissions have been confirmed with the Partner. You or your parent or guardian may raise concerns about an Opportunity or Placement through the reporting process in section 12.3.

6.4 Sparq may take appropriate action relating to Platform content or accounts following a report. Sparq does not undertake to manage Placement disputes or supervise work, except where required by Applicable Law.

7.1 The Member Subscription provides access to the paid Member features of the Platform for 12 months from activation, subject to these Terms. The current annual Member Subscription price is AED 399, payable in advance. We do not offer a free trial of the Member Subscription.

7.2 During a valid Member Subscription, you may create and maintain your profile, browse available Opportunities, receive matching and recommendation features, submit Applications and receive Application-status updates. The current Member Subscription model does not impose a fixed numerical cap on Applications or Placements, but use remains subject to genuine use, Platform availability, eligibility, safety and anti-abuse controls. A Member Subscription does not purchase or guarantee an interview, offer, Placement, remuneration or other outcome from a Partner.

7.3 Before you confirm payment, we will clearly display the total Member Subscription price, any applicable taxes, the 12-month billing period, automatic renewal arrangements, the timing of future charges, cancellation method and refund conditions. Prices are in AED. We will issue the transaction information and documents required by Applicable Law.

7.4 You authorise our payment provider to charge your selected payment method for the initial Member Subscription and each renewal. Your Member Subscription automatically renews for successive 12-month periods unless you cancel automatic renewal before the next payment is taken, as described in section 8.1.

8.1 You may turn off automatic renewal through your account settings before the next renewal payment is taken. Unless you qualify for a refund or have a mandatory right to end the Member Subscription earlier, your Member Subscription will remain available until the end of the period already paid for and no further renewal payment will be taken.

8.2 In addition to your mandatory legal rights, we offer the following contractual refund policy. You may cancel and request a full refund of your first-ever Member Subscription payment within 30 days after that Member Subscription began if, when you request the refund, you have submitted fewer than five Applications and no more than one Placement has been recorded as confirmed or hired in your account. Both conditions must be met. We will apply these published criteria consistently and will not use them to restrict any separate statutory remedy.

8.3 Refund eligibility is determined by the Application and Placement records maintained in your account. You may contact support@sparq.ae if you believe those records are inaccurate. An eligible refund under section 8.2 is for the full initial payment. Your paid access will end when the refund is approved, unless Applicable Law provides otherwise.

8.4 The additional contractual refund policy in section 8.2 applies only to your first-ever Member Subscription. It does not create the same additional refund entitlement for renewals. This does not restrict any right to a refund, price reduction, re-performance, cancellation, compensation or other remedy available under Applicable Law if the Platform service is not supplied as required.

8.5 You may request a refund through the account cancellation process or by contacting support@sparq.ae. We will assess the request against the published criteria, respond within a reasonable period and explain any refusal. Where a refund is due, we will arrange it promptly through the original payment method where practicable. If that method fails, we will take reasonable steps to arrange an alternative lawful method. A failed payment-provider transfer does not extinguish a refund owed to you.

9.1 Your Member Subscription will be activated only after your initial payment has been successfully authorised and processed. If the initial payment fails, paid access will not begin. You may update your payment method and try again.

9.2 If a renewal payment fails, we may ask our payment provider to retry the authorised payment method or invite you to update it. A seven-day grace period applies following a failed renewal payment. During that period, we may continue paid access while payment is being resolved.

9.3 If the renewal remains unpaid after the grace period, we may restrict or suspend paid features. Once the outstanding renewal payment is successfully processed, Sparq will restore the relevant paid access, provided the account otherwise remains eligible and in good standing.

9.4 We will send payment confirmations and material payment-failure or access-restriction notices to your registered contact details where required by Applicable Law. We will not treat an unsuccessful renewal charge as payment received.

10.1 You retain any intellectual property rights you hold in your Member Content. You confirm that you are entitled to submit that content and that it is lawful and not materially misleading.

10.2 You grant Sparq a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, transmit and display Member Content only as reasonably needed to operate the Platform, process Applications, share relevant material with Partners and maintain support, security and lawful records. This licence ends when the relevant purpose ends, except for lawful retention and use reasonably necessary for records, disputes or other legitimate purposes. This licence concerns intellectual property rights only. It does not override the Privacy Policy, data protection rights or any requirement for a lawful basis to process personal data.

10.3 Sparq and its licensors retain rights in the Platform, software, branding, designs, models and other proprietary materials. While you have a valid Member Subscription and comply with these Terms, Sparq grants you a limited, personal, non-transferable and revocable right to access and use the relevant Platform features for their intended purpose. No ownership rights are transferred to you.

11.1 The Platform may use automated tools, including AI-assisted matching scores and recommendations, to identify potentially relevant Opportunities and assist with developing Opportunity descriptions, internship or training programmes and related information. Partners may also use AI-assisted tools to help assess relevant skills and experience and identify potentially suitable Members. AI-generated results may be incomplete, inaccurate or affected by limitations or bias in the underlying information or technology. They do not determine your suitability or eligibility for an Opportunity or Placement and do not guarantee that a Partner will review your Application, interview you or offer a Placement. Partners make their own selection decisions and remain responsible for appropriate human oversight of AI-assisted assessments and recommendations.

11.2 We may use third-party technology and AI providers to support Platform functionality, as explained in the Privacy Policy. Identifiable Member information will not be used for unrelated AI model training, advertising profiling or model improvement without an appropriate lawful basis, transparency and any required consent or safeguards, including additional protections for Members under 18.

12.1 We handle personal data as described in our Privacy Policy. When you submit an Application, relevant profile and Application information may be disclosed to the Partner’s authorised account administrators and personnel reviewing candidates. We will apply appropriate access controls and sharing safeguards. Partners must handle information they receive lawfully and consistently with their Partner Terms. You and your parent or guardian may exercise applicable data protection rights through privacy@sparq.ae.

12.2 Please provide only information relevant to your profile or Application. Do not include health information, identity documents or other sensitive details unless requested through a designated process for a lawful and explained purpose. We will apply appropriate safeguards to information we collect, including additional protections where required for children.

12.3 You or your parent or guardian may report an unsafe Opportunity, suspected exploitation, harassment, inappropriate conduct, fraud, harmful content or misuse of personal data support@sparq.ae. We will provide a reasonably accessible reporting route and review reports promptly and proportionately, taking any action or making any referral required by Applicable Law. We may restrict access, remove content, preserve relevant evidence or notify competent authorities as appropriate. You may contact the relevant authorities directly at any time.

12.4 Sparq does not undertake ongoing supervision of Placements. This does not affect its duties to maintain legally required Platform safeguards, respond to reports or take action required by Applicable Law.

13.1 We may suspend or restrict an account where reasonably necessary to address non-payment, suspected fraud, inaccurate eligibility information, safeguarding concerns, unlawful activity, a serious breach of these Terms or a legal requirement. We will give you notice and an opportunity to address the issue where appropriate, reasonably practicable and consistent with safety and Applicable Law.

13.2 We may terminate an account for a material breach that is not remedied within a reasonable period after notice, where the breach is capable of remedy and notice is appropriate, or immediately where necessary for serious misconduct, safeguarding, fraud or legal compliance. We may also discontinue the Platform or material paid features on reasonable notice, subject to applicable refund and consumer rights.

13.3 When your Member Subscription or account ends, paid access ends unless section 8.1 allows access to continue until the end of the paid period. Ending an account does not automatically entitle either party to keep or recover all prepaid fees. We will assess any refund or other remedy by reference to the reason for termination, the service actually supplied, section 8 and Applicable Law. If we end paid access without your breach, we will provide an appropriate refund or other remedy to the extent required by Applicable Law.

13.4 Termination does not affect rights or obligations accrued before termination. Provisions that are intended by their nature to continue, including appropriate intellectual property protections, lawful record retention, liability provisions, dispute resolution and outstanding lawful payment or refund obligations, will survive to the extent permitted by Applicable Law.

14.1 Sparq will provide the Platform with reasonable care and in accordance with its obligations under Applicable Law. However, we do not guarantee uninterrupted or error-free access, that all Platform content is accurate or that use of the Platform will lead to an interview, offer or Placement.

14.2 Partners are independently responsible for their selection decisions and for Placements agreed directly with Members. Sparq is not liable solely because a Partner acts or fails to act, but remains responsible for its own acts, omissions, contractual obligations and statutory duties. Nothing in this section transfers Sparq’s non-excludable responsibilities to a Member or Partner.

14.3 Subject to section 14.4, Sparq is not responsible for losses arising solely from a Partner’s independent conduct or a Member’s decision to accept a Placement where Sparq has not breached a duty owed to the Member. For claims that may lawfully be limited, Sparq’s liability is limited to losses that are reasonably foreseeable and directly caused by its breach. No financial cap or exclusion in these Terms restricts a Member’s right to claim compensation or other remedies where doing so would be prohibited or unfair under Applicable Law.

14.4 Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, death or personal injury where liability cannot be excluded, mandatory consumer remedies, statutory child-protection or safeguarding obligations, or any other liability that cannot lawfully be excluded or limited. Members do not waive statutory rights or remedies by accepting these Terms.

14.5 An adult Member is responsible for losses directly caused to Sparq by their proven deliberate material misrepresentation, unlawful use of the Platform or infringement of third-party intellectual property rights, to the extent recoverable under Applicable Law. Sparq may seek compensation for those losses through applicable legal processes. No Member is required to indemnify Sparq for losses caused by Sparq’s own acts or omissions or to pay compensation disproportionate to proven loss. No personal indemnity is imposed on a Member under 18.

15.1 We may update these Terms where reasonably necessary for legal compliance, security, technical improvements or changes to the Platform. We will publish the current version and give advance notice of material changes, except where urgent changes are legally required or needed to protect users.

15.2 We will not unilaterally make a material adverse change to the paid service or your contractual rights during an existing Member Subscription unless permitted by Applicable Law and accompanied by any required notice, consent or remedy. Changes that improve or update the service, or are necessary for reasons outside our control, may be made in accordance with Applicable Law. Changes to pricing for a future renewal will be disclosed before that renewal and will not affect fees already paid.

15.3 If a proposed change materially disadvantages you, we will explain the available options, including any right to reject the change, cancel renewal or obtain a refund or other remedy. Continued use will not be treated as consent where affirmative agreement is required by Applicable Law.

16.1 These Terms are governed by the federal laws of the United Arab Emirates and the applicable laws of the Emirate of Dubai. Subject to any mandatory rights concerning jurisdiction or consumer disputes, the competent courts of Dubai have exclusive jurisdiction over disputes arising out of or in connection with these Terms, including non-contractual disputes.

16.2 For questions, complaints, cancellation or account issues, contact support@sparq.ae. For safety concerns, contact support@sparq.ae. We will consider complaints in accordance with Applicable Law.

16.3 If any provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by Applicable Law. A delay in enforcing a right is not a waiver of that right. These Terms, together with the subscription details accepted before payment and any other terms expressly incorporated by reference, form the agreement concerning the Member Subscription.

16.4 We may communicate electronically using the contact details you provide. You must keep those details current. Electronic acceptance and records may be used as evidence to the extent permitted by Applicable Law.

Applicable Law: all laws, regulations and binding requirements applicable to the relevant party, activity or transaction, including applicable UAE federal laws, laws of the Emirate of Dubai and Meydan Free Zone requirements, together with mandatory consumer protection, data protection, child protection, employment and other legal requirements.

Application: a request for consideration for an Opportunity submitted by a Member through the Platform and recorded by the Platform.

Member: an eligible individual who registers for an account on the Platform, whether or not their Member Subscription has yet been activated. A Member aged 16 or 17 requires acceptance of these Terms by their parent or guardian.

Member Content: the information, text, documents, photographs and other material uploaded or submitted by a Member.

Member Subscription: the annual paid subscription described in section 7.

Opportunity: an internship, work-experience, training or similar opportunity advertised or made available by a Partner through the Platform.

Partner: an organisation registered on the Platform that advertises or offers Opportunities and independently considers Members for a possible Placement.

Placement: an internship, training, work-experience or other engagement independently agreed between a Member and a Partner, including an engagement recorded as hired or placed in the Platform.

Platform: the Sparq-operated website, online account environment and related digital services through which Members discover Opportunities, submit Applications and access the Member Subscription.

Privacy Policy: Sparq’s privacy notice made available through the Platform, as updated in accordance with Applicable Law.

Terms: these Member Terms and Conditions, as applicable to the Member under section 15.

Sparq: the legal entity identified in section 1.1.